Case Study: Donald, His Publishing Company and a Manhattan Virtual Office

Donald Virtual Office Case Study

How can a Virtual Office help you?

Case Study: Donald
Type of Business: Publisher/Author
Location: Scottsdale, Arizona
Services: New York Virtual Office, 212 Manhattan phone with voice mail to email, 212 fax number with email forwarding of messages, NYS Incorporation, NYS Registered Agent

Donald is a professor by day, but by heart and soul, he is a writer, an author. He spends his summer and winter breaks researching and writing novels that transport the reader to faraway places with page turning suspense. Donald had been publishing his own books for years. After realizing that many of his associates, also authors, were coming to him for advise on publishing their own books, he decided to start his own publishing company.

After extensive market research, Donald realized that the best and only fitting option would be to establish a New York presence for his new publishing company; Manhattan, being the capital of publishing companies, was the obvious choice. After researching his options online and contacting several virtual office service providers, Donald selected VH International Business Solutions to manage his New York business presence. Why VH International Business Solutions? He liked how detailed and prompt our responses were to his emails, he also appreciated our extensive experience and our no-nonsense customer service approach . We also had all the services he required to get him up and running quickly and efficiently.

Donald started off with subscribing to our New York Virtual Office address service. He added a 212 Manhattan phone number with email forwarding of incoming messages and a 212 fax number with fax forwarding to email. Checking into the office was a simple as checking his email each day. His voice mail messages were emailed to him as a .wav file and faxes as a .tif files. He could save, delete, print, and store his New York messages at a whim. A few days later he sent us the paperwork to process and file his new Corporation with the State and selected us as his New York Registered Agent. His New York publishing company, was filed with the State within days.

Donald’s new Publishing Company, a small start-up, now had a business presence in New York just up the block from world renowned Macmillan. Location, Location, Location! Impressive!

Donald was his Publishing Company’s first client, he was writing a novel a year. The new Publishing Company handled all the press, publicity and technicalities for their first client, Donald. Remember Donald’s writer friends, who kept coming to him for advice? They jumped on board with the new Publishing Company as well.

The new Company was getting busy. They needed to start answering their 212 phone calls on the spot. Donald contacted us to see if it was possible to upgrade his number to call forwarding. Surely! He had us forward the calls to his home in Scottsdale. Donald’s wife, a retiree, would be answering his calls.

Donald’s Publishing Company is still going strong – their books have been picked up by bookstore chains and by Amazon. He receives all his checks and correspondence at the office which are are then forwarded once a week to his home in Scottsdale.

Always expressing appreciation, Donald sends us a few autographed copies of each book his Company publishes. We are proud to still call Donald and his Publishing Company our clients.

Additional Client Case Studies:

New York Virtual Office

How can VH International Business Solutions help you?
Website: Manhattan Virtual Office
Tel: 1.212.627.8900
Fax: 1.646.861.6610

Since 1990.

VH International Business Solutions, Inc.
Follow us on Twitter: @ManhattanOffice

Click here to chat with a Virtual Office Expert

How can VH International Business Solutions help you?

Website: Manhattan Virtual Office
Tel: 1.212.627.8900
Fax: 1.646.861.6610

Since 1990.

VH International Business Solutions, Inc.
Follow us on Twitter: @ManhattanOffice

Case Study: Suzanne, Her Consulting Business and a NYC Virtual Office

Photo by Ed Yourdon

How can a Virtual Office help you?

Case Study: Suzanne
Type of Business: International Business Consultant
Location: Dubai, UAE; USA
Services: New York Virtual Office Business Address Rental, Mail Handling, Overseas Mail Forwarding, 212 Manhattan Phone with Email Forwarding of Messages

Suzanne is an international business consultant. She was contracted over three years ago with an offer she couldn’t refuse by a company in Dubai. The only problem was that she would have to be in Dubai within the end of the month for a few months at first with the understanding that she would eventually have to relocate there for a contractual 3-year term.

Suzanne immediately started to work on her temporary move. She was overwhelmed with the necessary steps to take, knowing that she only had a couple of weeks to get her ducks in a row before her initial 3-month stint in Dubai.

Advised by her business associates, Suzanne turned to VH International Business Solutions for help. She opened a New York Virtual Office and a 212 New York phone number with email forwarding of incoming voice messages. Her initial instructions were to have her mail forwarded sporadically and on demand to Dubai during her temporary stay; then once a month after she made her 3-year relocation.

Having no time to get in touch with everyone on her contact list, Suzanne opted to have all of her mail forwarded to her new New York office address. She also hired a property manager to work on the sub-rental of her residence and moving her belongings into storage.

Within 6 weeks of opening her account, she emailed VH International Business Solutions’ customer service department to request to have her first batch of mail forwarded to her in Dubai. Knowing that there were many important documents having to do with her permanent relocation, she requested to have her first batch of mail forwarded via courier. To Suzanne’s delight, her package arrived safety and within a few days after leaving New York.

Suzanne’s 3-year project in Dubai is coming to an end – and she’s getting ready to move back to the States within a few months. She still gets her pack of mail from VH International Business Solutions once a month.

Suzanne is thrilled with the level of service received and still can’t believe how easy it was to manage her presence in the United States, while still being on the other side of the world.

Sadly, yet understandably, we’ll only have Suzanne as a virtual office client for just few more months after she moves back to the United States. It was a pleasure having her as a client and are equally excited to continually serve the additional 2 clients she has since referred to VH International Business Solutions.

Thank you Suzanne, and good luck.

Click here to chat with a Virtual Office Expert

How can VH International Business Solutions help you?

Website: Manhattan Virtual Office
Tel: 1.212.627.8900
Fax: 1.646.861.6610

Since 1990.

VH International Business Solutions, Inc.
Follow us on Twitter: @ManhattanOffice

Case Study: Carlos, His Translation Company and a Manhattan Virtual Office

Photo by Julikeishon

How can a Virtual Office help you?

Case Study: Carlos
Type of Business: Translator
Location: Formerly Manhattan, Currently Buenos Aires, Argentina
Services: New York Virtual Office Business Address Rental, Meeting Room Usage, Mail Handling, Mail Forwarding

After completing his degree in language studies, Carlos, a native of Argentina, worked as a translator in the marking department of a fortune 100 company in New York.

He freelanced during his free time, evenings and weekends for an international translating company, only taking assignments he knew he could finish quickly without interfering too much with his free time or his hectic daytime workload.

Seeing how easy it was to do a little work on the side, Carlos tinkered with the idea of starting his own translation service. He also missed his hometown and loved the idea of returning to Argentina to spend more time with his family and friends; he knew that starting his own business would be the only way to have freedom and financial independence. Carlos hated the idea of debt and didn’t want to make any large upfront investments in this new venture, he figured the best way would be to use money generated by his moonlighting efforts to grow his business. He started a small website, noting all of his credentials and within a few months he started to get small translation jobs: letters, documents, contracts etc.

Any new income was immediately returned and reinvested into his new business. His translation service was starting to slowly and little by little, generate some profits. Carlos would be the first person to tell you that it took time; time to get picked-up in search engines and time to grow his client base, but he was determined not to in-debt himself by taking any up-front high interest loans to grow his business. He would do it himself, no loans.

After about a year, he started to get jobs where his larger corporate clients wanted to pay him with checks; he normally accepted Paypal payments for jobs. The problem now was: Where should his big corporate clients mail these checks to? He couldn’t have them sent to his day job… and definitely not to his home address. Not aware that he had any options, Carlos would visit the client’s office and pickup his checks personally. He couldn’t keep running around the city for checks, this was taking way too much time, not to mention it being exhausting. Another bump in the road came when a client wanted Carlos to translate audio documents; the client wanted to mail him CD’s with audio files and not email them because the files were too large. Carlos realized he needed a professional business address for sure and fast.

After learning about virtual offices, he started searching and comparing services online; he chose New York’s premier service, VH International Business Solutions. Carlos opened his New York virtual office with VH International Business Solutions, including rental of a physical office space. He finally had a company to run his New York business presence while still working and maintaining his day job. He was able to receive all his documents and correspondence at his New York virtual office and then have everything forwarded directly to his home. Every piece of mail he was receiving was either a check or an income generating project, so as far as Carlos was concerned, every piece of mail was paying for itself!

His translation company was surely growing. He was finally starting to get overwhelmed and began outsourcing some of his projects to peers. Who can’t use a little extra income?

Then the unexpected happened, Carlos’ day job announced they were downsizing several departments, his was one of them. This wasn’t good news. Even though he had worked there for a few years, he was still one of the most recent team members; his department was barely holding their head above water. Carlos had an idea and approached his immediate supervisor who, in turn, took his idea to the higher-ups: If Carlos accepted a layoff, would they consider outsourcing work to his translation company? After all, outsourcing is much more cost effective than keeping a full-time staff member. It was a far out idea but, it worked! They accepted!

Carlos is now happily not only back in his beloved hometown in Argentina, but he also remotely works from there! The best thing is, his clients don’t know he’s there – they think he’s working out of New York, NY. Even though he’s over 5300 miles away he does, after all, have a New York City business presence. The peace of mind, freedom and convenience offered by a virtual office service from reputable company is not only essential for Carlos, but priceless.

Carlos does come to New York about four times a year to meet with clients and to conduct interviews with potential freelancer translators in his New York virtual office.

We are proud to still call Carlos one of our valued clients – and congratulate his success.

Previous Virtual Office Case Studies:

  • Case Study: Sela the Graphic Artist and a New York Virtual Office
  • Case Study: Doug the Day Trader and a NYC Virtual Office
  • Ken the CPA and a NYC Virtual Office
  • Leonard, Kiara, Their Medical Placement Agency and a NYC Virtual Office
  • Siobhanne, Her Talent Agency and a NYC Virtual Office
  • James, His Law Firm and a NYC Virtual Office
  • Donald, His Publishing Company and a NY Virtual Office
  • Kris, Erica, Their Artist Management Firm and a NY Virtual Office
  • Click here to chat with a Virtual Office Expert

    How can VH International Business Solutions help you?

    Website: Manhattan Virtual Office
    Tel: 1.212.627.8900
    Fax: 1.646.861.6610

    Since 1990.

    VH International Business Solutions, Inc.
    Follow us on Twitter: @ManhattanOffice

    Case Study: Doug the Day Trader and a NYC Virtual Office

    Photo by totalAldo

    How can a Virtual Office help you?

    Case Study: Doug
    Type of Business: Day Trader
    Location: Usually South America
    Services: Virtual Office Business Address, Mail Forwarding, Voice Mail with Email Forwarding

    Doug is a day trader and an avid traveler. He grew up with dreams of traveling the world and knew that’s what he was destined to do. Question was – how could he do it? Turns out he had a knack for the Financial Markets.

    Knowing that with a good internet connection and professional trading program he could trade from virtually anywhere, he left his home in California and hit the road. For a few years now Doug has been living in long-term hotels/apartments around the world. Last month he was in Bogota, Colombia, and in a couple of weeks, he’ll be in Quito, Ecuador for about a month.

    Since he was never in one place for more than several weeks at a time, and only came back to the US every few months, he needed to maintain a home base, an address within the United States. At first, though he realized this would burden his mother, Doug would have his mail sent to his mother’s house – he especially hated her having to go to the post office to forward his mail internationally. Doug knew it was time to get a professional solution.

    Doug subscribed to VH International Business Solutions’ virtual office business address, mail forwarding, and NYC voice mail with email forwarding of messages. He would have his mail forwarded on a monthly basis to his current destination. Being that he was never in one place for more than a month, VH International Business Solutions would be forwarding his mail to a different destination on a monthly basis: Buenos Aires, Montevideo, Barranquilla, Guayaquil, Santiago – Doug sure got around

    Having a local number in the US was also a necessity for him. He always has a US mobile phone on hand, but often finds himself in an out of service area and needs to use a mobile phone with local service – and that means another phone number. He uses his NYC 212 voice mail number from VH International Business Solutions as a main contact number to centralize his messages. All messages are sent as a .wav file to his email address and Doug listens to them on his laptop.

    Day trading is how Doug makes his living, but he also is an avid traveler and posts all his travel musings, recommendations and tips to his travel website. He is using the virtual office address as a contact for his travel website which is starting to turn a profit. Doug is now nurturing what is becoming an unintentional side business – which could ultimately give him all the freedom he desires. He is currently in plans to write a travel guide.

    We are proud to have Doug as one of our esteemed virtual office clients.

    Click here to chat with a Virtual Office Expert

    How can VH International Business Solutions help you?

    Website: Manhattan Virtual Office

    Tel: 1.212.627.8900

    Fax: 1.646.861.6610

    Since 1990.

    VH International Business Solutions, Inc.

    One Year Anniversary of Case Study: James, His Law Firm and a NYC Virtual Office

    Today’s the one year anniversary of our original posting of our third virtual office case study: James, His Law Firm and a NYC Virtual Office. To date, it has been the most popular and has had the most viewings of any of our case studies.

    The original post, from August 25, 2009, is below:

    Case Study - James and a Virtual Office
    How can a Virtual Office help you?

    Case Study: James
    Type of Business: Attorney
    Location: Brooklyn, New York
    Services: New York Virtual Office, Meeting Room Usage

    James worked for a prestigious law firm in Midtown Manhattan – all day, early mornings, late nights, all nighters… He had enough!; enough of the schlep, enough of the commute and most of all, enough of the suit and tie! James HATED the suit and tie. He was ready to break away and start his own law firm and hit the ground running. He gave his 2-week notice and left his position at this dreadful law firm.

    He immediately started preparations to go out on his own. Purposefully having no Plan B, he was going to make this work, he had to. He quickly realized that he would need, first and foremost, an office. Being on a limited budget, he knew that he would not be able to afford renting his own brick and mortar office, not to mention all the associated costs that go along with renting an office: electric, furniture, insurance, staff, supplies, etc…

    James recalled that one of his former colleagues, Bruce, left the same midtown law firm a few months before he did. James contacted Bruce to touch base and see how independent life was treating him… and to possibly get some guidance. Bruce told James about the services he was utilizing along with services offered by VH International Business Solutions. James was intrigued about the quality and affordability of the services recommended by Bruce, this is just what he needed.

    James contacted VH International Business Solutions to open his own New York office. James initially subscribed to our physical office address rental (virtual office) service. He needed to receive paperwork, correspondence, legal documents, and service of process at our offices. Any items received in his new law firm’s name would need to be overnighted to his Brooklyn home address. James was quickly tying all those loose ends, it was coming together for him.

    James was ready and excited to finally be able to work from home. His office was all set up with VH International Business Solutions in Manhattan. He got his website domain name, business cards, and placed a few ads.

    Today, James wakes up bright and early, showers, and puts on a pair of shorts and a t-shirt and works in his home office all day. He takes a quick break in the morning and afternoon to walk his dog. By late afternoon he receives any paperwork that has been overnighted from the office. He works with clients via phone and email during the week. James rents the available office meeting room for 4 hours every two weeks or so from 12-4pm. He schedules all his client consultations during this time period, one every 30 minutes.

    When client consultation day arrives, James gets to the office in the dreaded suit and tie, with his Fiji water in hand, sets up his laptop and is ready within seconds for his first guest. He leaves a list of his appointments with the receptionist and she greets and announces each client. If James needs copies of legal documents or ID’s, he gives them to the receptionist to make. After his last appointment, he leaves the office at 4pm and is back home in Brooklyn before the 5pm rush.

    James is a pleasure to have as a client. He loves his virtual work life and more so since our services enable him to have the freedom he wants by providing the physical presence he requires. And most of all he loves only having to put on his “Monkey Suit” (and tie) every couple of weeks!

    Previous Case Studies:
    Case Study: Donald, His Publishing Company and a NY Virtual Office
    Case Study: Kris, Erica and a NY Virtual Office

    New York Virtual Office

    How can VH International Business Solutions help you?
    Website: Manhattan Virtual Office
    Tel: 1.212.627.8900
    Fax: 1.646.861.6610

    Since 1990.

    VH International Business Solutions, Inc.
    Follow us on Twitter: @ManhattanOffice