Building a Culture of Trust While Working Remotely

12669067945_e017b825c8_zPhoto by woodleywonderworks
Guest Blogging Series: Business Tips from a Human Resources Professional

As an HR professional, it is key to be approachable and accessible to the business lines that you support. In today’s ever-changing workforce and the opportunities that telecommuting, technology, multiple-locations and virtual offices can offer, establishing the trust factor of an HR professional is mission critical.

Don’t Over-promise and under-deliver
The business lines that you support will respect, trust and be likely to partner with you if you set realistic expectations on what you can and can not do. Set realistic time frames for completion of tasks, manage your time appropriately to improve turn-around time on inquiries, and make each and every one of your employees/clients feel like their concern is of top concern to you as well.

Use technology appropriately
Whether employees or managers chose to reach out to you via voice, e-mail, text, etc. be certain to respond. Your clients are reaching out in efforts to build the build of trust, and only you can help lay the foundation with them. Don’t forget to mind your e-mail/text etiquette.

It’s not what you say, it’s how you say it
Many times the message that we have to deliver as HR professional does not guarantee us a nomination for ‘most popular in the office’, but if we deliver the message with compassion, consistency and explain the ‘why’ as opposed to ‘because I said so’, our clients are more likely to partner with us moving forward.

When technology fails, a face-to-face can work wonders
Although technology has provided us with face-to-face interactions electronically, nothing takes the place of an in-person meeting. An employee may ask to meet with you to discuss a confidential matter, off-site, for fear of retaliation from a supervisor or peers. This is where services of a virtual office space, such as ManhattanVirtualOffice.com, can be very beneficial to an HR professional.

About the writer:
Martha V. holds a Master’s degree in Human Resources and Labor Relations from New York Institute of Technology. She is an HR professional, specializing in Employee and Labor Relations. Connect with Martha on LinkedIn.

Click here to chat with a Virtual Office Expert

How can a Manhattan Virtual Office help you?

Website: Manhattan Virtual Office
Tel: 1.212.627.8900
Fax: 1.646.861.6610

Since 1990.

Manhattan Virtual Office.com
Follow us on Twitter: @ManhattanOffice

Wondering if a Virtual Office Can Help You?

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In today’s business environment, you no longer need to lay out thousands in unnecessary start-up capital to rent a traditional office. A staffed physical virtual office may be just the solution for you!

Ask yourself this: Do you aspire to have a business presence in prestigious area? Perhaps you’re an accountant or an artist, a writer, lawyer, architect or engineer.

It doesn’t really matter what you do, everyone knows that a Manhattan business address in a professional office building conveys an image of respect, an image of success! You can be running your business from anywhere: Frankfurt am Main, Florence, Fresno, Fuji or Fortaleza – doesn’t matter, because with a virtual office service you don’t necessarily need to be physically located in Manhattan to have a New York City office.

Our virtual office service offers you a physical office address to display on your website, business cards – use it as you would use any address. You can receive orders, documents, mail, client correspondence, payments, and any documents requiring a signature at our office. We can then forward your mail onto wherever you are in the world!

Wondering how a virtual office can work for your company? Here’s an actual example of a virtual office case study did on Sela, a graphic artist from Jackson, Mississippi. The services Sela utilized from VH International Business Solutions were a New York virtual office business address, NYS company Formation, mail handling, and New York Registered Agent service.

A native of Jackson, Mississippi, Sela, an only child from a single parent home, moved to Long Island City while attending a famous NYC design school. It broke her heart to leave her mother alone, but they both knew it was for the best.

After obtaining her degree, Sela was immediately hired as a graphic artist at a local Silicon Alley company. After a few years, she was heading up the same department with a promising future with the company. However, her Silicon Alley employer was not doing well in the current economic climate and the company was heading towards closing their New York location. They offered certain employees the opportunity to relocate to their headquarters in San Francisco – Sela was on board.

Unfortunately, right before her big move to San Francisco, tragedy struck. Her Mother, out for a leisurely evening walk, was struck by a car; Sela left New York immediately. Her mother had a compound fracture in her right leg and it was going to take a long time to heal. Sela, a self-professed “Momma’s Girl”, knew that she was going to be in Jackson for quite some time. Sela’s employer gave her her remaining vacation and banked days. In the meantime, she started to wrap-up her New York life from a distance.

Her employer did not want to loose her – Sela was way too talented. They worked out a deal where they would hire Sela as a freelance graphic designer, Sela agreed. She would be able to work from a distance without a problem. She always wanted to start her own firm, needed to take care of her mother, and saw this as her golden opportunity to be her own boss!

Sela searched online for a way to make her situation work. She realized that forming her company and renting a business address with mail forwarding would work perfectly for her. During her searches she found VH International Business Solutions’ office perfectly situated just a few blocks from her former Silicon Alley office – She loved the neighborhood!

Sela hired VH International Business Solutions to establish her New York business presence. She formed her LLC in New York, opened her virtual office, and selected VH International Business Solutions as her Registered Agent.

During the transition period from New York to Mississippi, Sela flew back and forth several times to vacate her apartment and put her furniture and belongings up for sale on Craigslist – with the help of friends. Sela had her mail from her Long Island City home forwarded to VH International Business Solutions office in Manhattan. We would then forward her personal mail, along with any business mail to her mother’s home in Jackson.

Within a month from her mother’s accident, Sela was back in Mississippi, full-time, tending to her mother’s every need. While her Silicon Alley former employer continued referring her with new freelance jobs, Sela worked on growing her own client base to supplement her income. She found it simple and convenient to work from Mississippi with a New York business presence.

Thankfully Sela’s mother’s recovery time was better than expected. Even though her business was growing every day, Sela wasn’t about to leave home anytime soon. She was going to stay home, close to her “Momma” and let VH International Business Solutions run her New York business presence for her.

We are proud to still call Sela one of our valued clients – and congratulate her success.

Sela’s story is just one example of how a virtual office can work for a freelance business. How can VH International Business Solutions help you?

Click here to chat with a Virtual Office Expert

How can a Manhattan Virtual Office help you?

Website: Manhattan Virtual Office
Tel: 1.212.627.8900
Fax: 1.646.861.6610

Since 1990.

Manhattan Virtual Office.com
Follow us on Twitter: @ManhattanOffice